Privacy Policy

Effective Date: December 23, 2021

This privacy policy describes the manner in which Redjack collects, uses, maintains, and discloses information from users of our website redjack.com.

Information Collection

We collect information you provide directly to us, from public sources and from third parties. For example, we collect information when you create an account, fill out a form, request customer support, or otherwise communicate with us. We may collect your information from public sources, in person meetings or events. We may also receive your information from third parties, if you have provided your consent to the third party. Visitors to our website may elect to provide personal information in order to obtain more information about our products and services. Such information may include:

Name
E-mail Address
Phone Number
Company Name
Country

We may also collect information regarding specific activities that you perform on our websites. This information is used to help us improve the content and usability of our websites. This information is aggregated and we consider aggregated information as non-personal for the purposes of this privacy policy.

Use of Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

Better service you in responding to your customer service requests;
To quickly process your transactions, and deliver the products and services you request;
Send you technical notices, updates, security alerts and support and administrative messages;
To follow up with you after correspondence (live chat, email or phone inquiries)
Solicit and process your opinions through surveys;

Additional Collection and Use of Non-Personal Information

We may also collect data in a form that, on its own, does not allow us to identify or contact a specific individual. We may use, transfer or disclose non-personal identifiable information for any purpose. The following are examples of non-personal information that we collect and how we may use it:

When you visit our websites, we may collect technical and navigational information, such as web browser type, Internet protocol address, language, location, time zone, unique device/browser identifier, and URLs requested so that we may better understand visitor behavior and improve our products, services, and content.
We may also collect information regarding specific activities that you perform on our websites. This information is used to help us improve the content and usability of our websites. This information is aggregated and we consider aggregated information as non-personal for the purposes of this privacy policy.

Data Transfers

Information provided to us or obtained as a result of the use of the website may be shared with third-party service providers that are engaged to assist us in managing the processes required to provide these services. Any engagement of a third-party service provider will be governed by appropriate contractual requirements prohibiting the use of your information for any purposes beyond those specifically directed by Redjack and requiring that they ensure sufficient administrative and technical security mechanisms are in place to prevent your information from being improperly used, disclosed, or accessed.

We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security, law enforcement, or data privacy requirements.

Access to Personal Information

The amount of personal information that we require you to supply in order to use our services will be limited to that which is relevant to supply such services. You have the right to request access to, withdraw your consent to the use and processing of, and request the correction of inaccuracies or erasure of your information that we maintain about you, subject to our obligations to maintain your information under applicable laws. We may limit or deny requests that interfere with our legitimate interests, or charge reasonable fees for access, except as prohibited by applicable law.

Redjack will only store personally identifiable data about you for as long as it’s reasonably required to fulfill the purposes under which it was first provided by you unless a longer retention period is required or permitted by law.

You may make review, update access, correction, or deletion requests by contacting us at privacy@redjack.com. Where data is controlled by another entity, customers may be redirected to that company’s privacy contact for resolution.

Protection of Personal Information

Redjack takes reasonable measures to help protect personal data from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. To safeguard this information Redjack uses technical, administrative and physical data protection controls including firewall barriers, data encryption techniques and authentication procedures, among others.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy without prior notification to you. If we make material changes, we will change the effective date above and we will attempt to provide you with notice of such changes via email or by posting a notice on our Site. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.